General conditions
of services

These general conditions for the provision of services (the “General Conditions for the provision of Services”) specify the conditions applicable to the rental of a Keeze Space. Keeze is a simplified joint stock company with a capital of €38,671.60, whose head office is located at 46, rue de Provence, Paris (75009) and whose unique identification number is 823 074 455 RCS Paris, telephone number: +33 (0) 1 42 41 33 54, email contact@keeze.co (the “Company” or “Keeze”). The Rental gives rise to the provision of a place.

Article 1: Purpose

This document defines the conditions under which Keeze makes available to the natural or legal person who orders said Space (the “Customer”).

The Customer declares to be at least 18 years old, not to be under guardianship or guardianship and to have full legal capacity to place an order on the Site or to be a bonis company validly registered in the Trade and Companies Register.

The Customer may, prior to ordering, read, on the Site, the main characteristics of the service (s) he intends to order, in accordance with Article L. 111-1 of the Consumer Code.

Each order for a Space made on the Site is governed by the General Conditions for the Provision of Services applicable on the date of said order. By validating your order, you certify that you have read and accepted these General Terms and Conditions of Service and that you undertake to respect them.

Any order for a Space and/or services from Keeze implies acceptance of the prices and descriptions of the services offered.

Article 2: Quotation

Any Space ordered on Keeze will be the subject of a quote providing for the location and, where applicable, the options referenced on the Site and chosen by the Customer, as well as the dates, the number of guests and the price. The quotation is established on the basis of statements made by the Customer who certifies their accuracy.

Any additional service requested by the Customer during the Rental or not provided for in the quotation will be subject to additional invoicing.

Article 3: Booking and cancellation conditions

The Customer will reserve the Space on the Site or by email by accepting the quote issued by Keeze. The Customer is aware that other requests for quotations may be made over the same period. Keeze reserves the right to refuse the reservation upon receipt of the quote if another request has been confirmed.

The reservation will be confirmed, by email to the email address provided by the Customer, upon receipt of the agreement voucher signed by the Customer.

As soon as the reservation is validated, the Customer explicitly recognizes his payment obligation. The Customer can make the payment immediately by bank transfer or check.

The reservation will be cancelled immediately if it turns out that the check is not provided.

In the event of cancellation by the Customer, regardless of the cause, the Customer will be liable for cancellation fees equal to:

- More than 25 working days before your reservation: no charge

- Between 11 and 25 working days before your reservation: 60% of the quote

- Between 0 and 10 working days before your reservation: 100% of

Article 4: Booking and cancellation conditions linked to the failure of an external service provider

The services governed by these general conditions are those that appear on the quotation and the Keeze website. The services of external service providers are offered within the limits of the availability of these external service providers.

The services are described and presented as accurately as possible. However, if errors or omissions may have occurred in this presentation, Keeze could not be held responsible.

In the event of the failure of an external service provider that cannot perform its service, Keeze cannot be held liable by the Customer.

However, Keeze is committed to making the best efforts to offer other available providers whose criteria are as close as possible to the initial service within the limits of the existing offer.

The Customer may freely accept or refuse the alternative (s) offered.

In the event that the Customer refuses it (s), Keeze undertakes to reimburse the external service, as well as any other sum paid for a reserved service that has not been performed. In any event, Keeze's liability is limited to the amount of the amounts received for the services in question, to the exclusion of any indirect damage, loss of profit, loss of opportunity or benefits expected by the Customer, and/or any other financial consequences resulting from actions possibly brought by third parties against the Customer. This provision will not apply to a liability that is prohibited by law from excluding or limiting.

Article 5: Payments and deposits

Payments and deposits are made in cash, payable to Keeze SAS. The balance is due upon receipt of the invoice sent by email to the Customer and before the date of booking the Space. Without payment prior to this date, Keeze reserves the right to cancel the reservation.

In the case of a reservation after 19:00 p.m., Keeze may have to apply a deposit whose amount will depend on the characteristics of the reservation. This deposit must be paid before the reservation date and is a condition for the final validation of the reservation.

Article 6: Withdrawal

In accordance with the provisions of the Consumer Code, the Consumer Customer (excluding the professional) has a period of 14 days from the date of conclusion of the contract for the provision of services, to withdraw from this contract without giving any reason and request the reimbursement of all payments made without penalty.

To exercise the right of withdrawal, the Customer must notify Keeze of its decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or email).

For the withdrawal period to be respected, it is sufficient for you to send your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

Keeze will acknowledge receipt by email of the withdrawal made by the Customer.

Keeze will reimburse the amounts in question without undue delay and, in any event, no later than 14 days from the day Keeze is informed of the Customer's decision to withdraw from this contract. The refund will be made using the same payment method as that used by the Customer for the initial transaction, unless Keeze and the Customer expressly agree on a different method; in any event, this reimbursement will not incur any costs for the Customer.

If the Customer reserves the Venues less than 14 calendar days before the date of the Rental and withdraws, he must pay Keeze an amount equivalent to the costs incurred for the Rental until the moment when the Customer has informed Keeze of his withdrawal from this contract, in relation to all the services provided for in the contract.

This right of withdrawal is excluded when the Rental took place before the end of the withdrawal period and the Customer has expressly renounced his right of withdrawal prior to the rental being held.

Article 7: Responsibility for the use of the premises

The Customer undertakes to return the premises in the condition in which they were made available to him. In the event of deterioration of the premises rented by the Customer, the costs of restoration will be invoiced in full.

In the event of disputes between Keeze and the Customer on this subject, the most diligent party will take the necessary measures described in the article “Applicable Law — Litigation” below.

Article 8: Prohibition of smoking and cooking

In accordance with Decree No. 92-478 of May 29, 1992 and the law of January 1, 2008, and the law of January 1, 2008, we remind you that smoking is prohibited in places intended for collective use and in cases where the place is indicated as a non-smoker on the Keeze website. For safety reasons, it is forbidden to bring cooking appliances.

Article 9: Liability related to benefits

The Customer is solely responsible for physical and/or material damage caused by him and by the guests in the context of a Rental.

The Customer undertakes to ensure that the rules of decency are respected by the participants in the Rental that he has organized and to remind them of these rules.

The Customer will be solely responsible for the payment of any damages, fines or other penalties related to non-compliance with the rules of decency.

It is recalled that no particular noise must, by its duration, repetition or intensity, harm the tranquility of the neighborhood or human health, whether a person is the source of it himself or whether through a person, something in his care or an animal under his care or an animal under his responsibility, regardless of the time of day and night.

Article 10: Exemption from liability clause

Keeze excludes all responsibility for any damage or theft inside and outside the premises of the Venues.

The Customer undertakes to take out civil liability insurance covering his liability for damage to persons and/or property that the Customer or the guests are likely to cause during the Rental.

Article 11: Booking conditions

The Customer undertakes, when booking, to a maximum number of guests participating in the Rental. In addition, the Customer will confirm in writing to Keeze and at the latest 48 hours before the start of the Rental the number of guests definitively decided by him.

The maximum number of guests in a place is indicated on the keeze.co Website, the Customer may not exceed this number. If the number of guests exceeds the maximum number indicated on the Site, Keeze will propose a change of location, subject to availability and possibilities. In the absence of agreement between the Customer and Keeze regarding this change of location, Keeze will invoice the customer according to the same terms as in the event of cancellation of the Rental.

The Customer undertakes to respect the reservation times. Any excess of these hours will be subject to overtime billing and possible additional billing for services (cleaning, catering, etc.).

Article 12: Proof of transaction

The computerized records, kept in Keeze's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. Booking vouchers and invoices are archived on a reliable and durable medium that can be produced as proof.

Article 13: SACEM

A musical event must be the subject of a prior declaration by the Customer to SACEM, in its capacity as organizer of the Rental. Any violation of SACEM regulations will be attributable to the Rental organizer.

The musical rights are borne by the Customer, in addition to the overall cost of the Rental calculated and invoiced by Keeze.

Article 14: Possibility of unilateral termination by Keeze

Keeze reserves the right to terminate without notice or compensation any political meeting, declared or not, as well as any services whose purpose would prove to be incompatible with the destination of the rented premises, or contrary to morality or likely to disturb public order.

In these circumstances, Keeze undertakes to return all amounts received for the Rental that it cancels.

Article 15: Partial non-validation

If one or more stipulations of these general conditions are held to be invalid or declared as such in application of a law, regulation or following a final decision of a competent court, the other stipulations will remain in full force and scope.

Article 16: Waiver

The fact that our company does not invoke any of the provisions of these terms at a given time does not constitute a waiver of subsequently relying on these same clauses.

Article 17: Personal data

Keeze undertakes to process the personal data necessary for the proper management of contractual relationships with the Customer and obtained from the Customer in the strictest compliance with privacy legislation, in accordance with the provisions of the Data Protection Act dated January 6, 1978 as amended.

The Customer may obtain communication of his data from Keeze and request, if necessary, correction, or oppose their use for prospecting purposes, in particular commercial.

Article 18: Applicable law - Litigation

These General Terms and Conditions are subject to French law.

The Customer must make any complaint within fifteen (15) days following the completion of the Rental.

If the parties do not reach an amicable solution, disputes or disputes arising from the interpretation or execution of the various articles of these General Terms and Conditions of Services will fall under the exclusive jurisdiction of the courts of Paris or any other competent court if the customer is a consumer.

In addition, in the context of professional relationships, in the event of legal action or any other debt collection action by our company, summons, court costs, as well as lawyer and bailiff fees, and all ancillary costs will be borne by the offending customer, as well as costs related to or arising from the failure of the customer to comply with the terms of payment. In the event of late payment by the due date, late payment interest at the annual rate of 12% on the unpaid amount will automatically be due, as well as a fixed compensation of €40.